Responsible Gaming

Bonza Casino supports a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, understand the risks and take a break whenever gambling stops being enjoyable.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and outcomes are determined by chance or by the rules of the relevant game. Previous results do not predict future results. A win does not mean that another win is due, and a loss cannot be recovered by continuing to play.

In this review

Gamble for entertainment Set limits and take control Recognise the signs of gambling harm Support, self-exclusion and getting help

Only gamble with money you can comfortably afford to lose after essential costs have been covered. Your gambling budget should come from discretionary funds rather than money needed for rent, food, bills, savings, debt repayments or other important commitments. Never borrow money, sell belongings or use credit to fund gambling.

Decide how much time and money you can spend before you begin.
Keep gambling separate from household, work and personal finances.
Do not chase losses or increase your stakes to try to recover money.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Take regular breaks and do something unrelated to gambling.
Remember that gambling is not a source of income or a solution to financial difficulty.

A responsible approach means accepting that losses are part of gambling and stopping when your planned session or budget ends. If gambling is no longer fun, consider stopping altogether and seeking independent support.

Set limits and take control

Planning your gambling in advance can help you remain in control. Bonza Casino may provide account tools or settings that allow players to manage aspects of their activity. The availability and operation of these tools may depend on the account, service and applicable requirements. Review the options available in your account and use them before you start playing.

Useful limits to consider

Deposit limits, to control the amount added to your account over a selected period.
Wagering or spending limits, where available, to help manage the amount used for play.
Loss limits, where available, to define the amount you are prepared to lose.
Session or time reminders, to help you notice how long you have been playing.
Cooling-off periods, which can provide a temporary break from gambling.
Self-exclusion, which can restrict access to gambling for a selected or required period.

Choose limits that reflect your personal circumstances rather than an amount you hope to win. Limits are most useful when they are set before gambling begins. Do not raise a limit during a session simply because you have lost money or want to continue playing. If a limit is not suitable, stop gambling and consider a longer break or self-exclusion.

You can also take practical steps outside your account. Remove saved payment methods where appropriate, avoid carrying extra funds for gambling, use device or banking controls that are available to you, and ask a trusted person to support your plan. Keeping a record of deposits, withdrawals, time spent and outcomes may help you understand your gambling more clearly.

Recognise the signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and you do not need to wait for a serious crisis before asking for help. Consider your gambling carefully if any of the following statements apply to you.

You spend more time or money gambling than you planned.
You chase losses or feel unable to stop after deciding to stop.
You think about gambling frequently or feel restless when you cannot gamble.
You hide, minimise or misrepresent your gambling to family, friends or others.
You borrow money, miss bills or use essential funds to continue gambling.
You feel anxious, ashamed, guilty, irritable or low because of gambling.
You neglect work, study, relationships, health or other responsibilities.
You gamble to escape problems, manage emotions or feel better.
You have tried to cut down or stop but have not been able to do so.
Someone close to you has expressed concern about your gambling.

If you recognise these signs, stop gambling and seek support as soon as possible. Do not try to win back losses. Speaking with a trusted person, financial counsellor, health professional or gambling support service can make it easier to take the next step. Support is confidential, and you can ask for help even if you are unsure whether your gambling is a problem.

Protect other people

Your account must be used only by you and should be kept secure. Do not allow children or other unauthorised people to access your account or payment methods. Keep login information private, use appropriate device security and sign out when you finish. Gambling is an adult activity and should never be presented as a way for children to make money or solve problems.

Support, self-exclusion and getting help

If you want to stop gambling, use the responsible gambling options available through your account or contact the appropriate customer support channel shown on the Bonza Casino website. You may be able to request a cooling-off period, account closure or self-exclusion. A self-exclusion request is intended to help you stay away from gambling for the selected period. Do not create another account or use another person's account during a break or self-exclusion period.

Account restrictions may not remove every gambling-related risk. You should also consider blocking gambling websites or applications, asking your bank whether gambling transaction controls are available, and telling a trusted person about your decision. If you have concerns about debt, obtain independent financial advice and prioritise essential expenses.

Players in Australia can seek confidential information and support from recognised gambling help services in their state or territory. Your local health service, doctor, financial counsellor or community support organisation may also be able to help. If gambling has contributed to an immediate risk to your safety or you are thinking about harming yourself, contact emergency services or a crisis support service without delay.

Our approach

Bonza Casino aims to provide clear responsible gaming information and encourage informed choices. We may take steps where required to protect players, maintain account security and meet applicable legal or regulatory obligations. This may include asking for information, reviewing account activity, applying restrictions or declining continued access. These measures are not a substitute for personal limits or professional support.

Please read the applicable terms and account information carefully before gambling. Responsible gaming settings and support options may change over time. If you have questions about a limit, break, exclusion request or account restriction, use the official support option available on the website.